Confidence - the result of creating patterns of success over time.
Confidence is the state of mind necessary for effective action, courage, and execution. The degree of confidence someone has is directly proportional to the sum of successes one has had. The more successes the more confidence. Recency also plays a role; if we've had great success recently our immediate confidence skews high. If we've had recent failures our confidence skews low. Though we tend to let personal experiences and random circumstances decide our confidence, we must realize that confidence is a variable under our direct control.
I've seen first hand what the damage in personal confidence can do to individuals. I've witnessed top sales performers flipped into vulnerable incompetents because of the inability to properly refine their confidence. In relationships loss of confidence tends to lead us backwards and we may seek to rekindle half-hearted romances that were never really what we wanted. Confidence is a very real and very powerful quality that must be managed and developed as much as other crucial faculties for personal, business, and social efficacy.
There is a huge tool at our disposal that we rarely make use of. That tool is our minds. More accurately, our ability to experience a scenario in our minds. Countless studies, and anecdotal reports from high performers, has confirmed that actively experiencing a success in our minds is almost equivalent to actually having the experience. Neurological studies have confirmed that through active imagination the same areas of the brain become active that become active during a real experience.
The thing to realize is that we all have different ways of visualizing. Some of us "feel" experiences. Others "hear" or "see" experience. Usually it's a mixture of all three. To properly calibrate your most effective form of visualizing you can simply recall, as vividly as possible, a time when you experienced supreme confidence. Analyze the way your recall this experience, and re-experience it in detail. Use that template to craft new experiences of success in your mind.
Napoleon Bonaparte for example, visualized his goals in intense details. In the beginning of the campaign he could see its last battle clearly in his mind. He would point out the exact spot it would end, his predictions proved uncannily correct on an ongoing basis.
Create the patterns of success in your mind, repeat it, and perfect it in your mind as well as in reality.
Angel Armendariz
A results oriented look at the principles of self mastery. Information that empowers the personal, business, and spiritual arenas of our lives. Be Successful.
"Those who apply themselves too closely to little things often become incapable of great things." Francois de La Rochefoucauld
Showing posts with label Sales Techniques. Show all posts
Showing posts with label Sales Techniques. Show all posts
Monday, May 12, 2008
Wednesday, September 26, 2007
Unified By a Threat
Unified By Threats?
Category: Goals, Plans, Hopes
JFK's vision of putting a man on the moon unified a nation towards a goal. Unification can be created through a vision or a threat. Remember the 9/11 bombings of the Twin Towers? What happened immediately after? All of a sudden everyone was nice to each other in America, everybody was patriotic; flags soared throughout our nation. Why? Because, a threat was encountered.
This interesting facet of human behavior works every time in most any situation. Take yourself for example. Have you ever felt lost? Or felt fragmented? Or unmotivated? Probably because there was no vision beyond your current state, or no impending threat. If we can find ways to create compelling visions, or artificial threats we can unify ourselves, and act as a whole towards an objective. Ken Wilber, American Philosopher, said that we seek "self realization, through self-transcendence;" in a way this exactly what we're talking about here.
Competition in essence in its basic form uses this model. Especially team sports where you're working towards a goal beyond yourself. In team sports you not only have a compelling vision to win, but you also have a powerful threat - the opposing team.
How about sales? In a sales you can establish immediate rapport by finding a common vision or threat with your client. Some sales forces already do something similar. For example, some finance companies will have the sales agent play the role of "being on your side" against the corporate presidents that will either deny or approve you. The sales agent becomes a team with you against the threat of the fickle executives.
The ultimate utopian vision of world peace and harmony would easily occur spontaneously upon the threat from outside our planet. If we were suddenly under attack by aliens....wallah!...the world would unify and differences, inadequacies, beliefs, history, and everything else would vanish and we would come together.
Angel Armendariz
Category: Goals, Plans, Hopes
JFK's vision of putting a man on the moon unified a nation towards a goal. Unification can be created through a vision or a threat. Remember the 9/11 bombings of the Twin Towers? What happened immediately after? All of a sudden everyone was nice to each other in America, everybody was patriotic; flags soared throughout our nation. Why? Because, a threat was encountered.
This interesting facet of human behavior works every time in most any situation. Take yourself for example. Have you ever felt lost? Or felt fragmented? Or unmotivated? Probably because there was no vision beyond your current state, or no impending threat. If we can find ways to create compelling visions, or artificial threats we can unify ourselves, and act as a whole towards an objective. Ken Wilber, American Philosopher, said that we seek "self realization, through self-transcendence;" in a way this exactly what we're talking about here.
Competition in essence in its basic form uses this model. Especially team sports where you're working towards a goal beyond yourself. In team sports you not only have a compelling vision to win, but you also have a powerful threat - the opposing team.
How about sales? In a sales you can establish immediate rapport by finding a common vision or threat with your client. Some sales forces already do something similar. For example, some finance companies will have the sales agent play the role of "being on your side" against the corporate presidents that will either deny or approve you. The sales agent becomes a team with you against the threat of the fickle executives.
The ultimate utopian vision of world peace and harmony would easily occur spontaneously upon the threat from outside our planet. If we were suddenly under attack by aliens....wallah!...the world would unify and differences, inadequacies, beliefs, history, and everything else would vanish and we would come together.
Angel Armendariz
Tuesday, August 28, 2007
Can I Subordinate My Moods to My Commitments?
A friend of mine recently told me he wanted to start reading more. He always says he hates to read. I told him about the fact that I used to hate reading too. To me reading was a chore; or like force feeding bad vegetables because its good for me. I find it common among many people I meet or know; the agony at the mere thought of reading.
It seems to me that part of the reason has to do with an outdated and inefficient educational system. In school most all situations are presented in the "just do it, for your own good." We are in part forced to accept this quasi-explanation, and usually give in because of lack of sufficient power to revolt.
No useful or effective communication comes from the "just do it" camp. Ineffective communication leads to distrust and doubt in the validity of the exercise. It's commonplace to see people, who after being brought up in an environment that limited openness and used the doctrine of "just do it" or " just because," rebel; at least temporarily enough to explore the yearnings of curiousity and novelty.
Start where the audience is - should be the strategy of effective and sound guidance or communication. If my intent is to build trust and understanding with a group of people my best bet is to go to them. What I mean by that is learn about their situation, their way of seeing things, etc. If I start there and explore our similarities I build a bound and the channel to effective communication.
Furthermore, if my intent is to show them the benefits of anything in particular (say for instance reading) then I would find out what's important to them and why. From there I can show them specifically 'what's in it for them' how they will benefit now in their momentary wants, and how it will also bring them closer with their future goals.
If you do this for yourself, you can see how to leverage positive behavior and use them to manifest your most pressing desires and goals. There is no life-affirming desire or goal that is out of reach of principles. Principles, that you can apply at this moment to get what you want. Reading, isn't a chore...it's arming your battallion for battle...whatever that battle may be.
-Angel Armendariz
It seems to me that part of the reason has to do with an outdated and inefficient educational system. In school most all situations are presented in the "just do it, for your own good." We are in part forced to accept this quasi-explanation, and usually give in because of lack of sufficient power to revolt.
No useful or effective communication comes from the "just do it" camp. Ineffective communication leads to distrust and doubt in the validity of the exercise. It's commonplace to see people, who after being brought up in an environment that limited openness and used the doctrine of "just do it" or " just because," rebel; at least temporarily enough to explore the yearnings of curiousity and novelty.
Start where the audience is - should be the strategy of effective and sound guidance or communication. If my intent is to build trust and understanding with a group of people my best bet is to go to them. What I mean by that is learn about their situation, their way of seeing things, etc. If I start there and explore our similarities I build a bound and the channel to effective communication.
Furthermore, if my intent is to show them the benefits of anything in particular (say for instance reading) then I would find out what's important to them and why. From there I can show them specifically 'what's in it for them' how they will benefit now in their momentary wants, and how it will also bring them closer with their future goals.
If you do this for yourself, you can see how to leverage positive behavior and use them to manifest your most pressing desires and goals. There is no life-affirming desire or goal that is out of reach of principles. Principles, that you can apply at this moment to get what you want. Reading, isn't a chore...it's arming your battallion for battle...whatever that battle may be.
-Angel Armendariz
Tuesday, August 14, 2007
7 Answers To a Highly Effective Question
"What is the one activity that you know if you did superbly well and consistently would have significant positive results in your personal, professional, or work life?"
7 Common Answers:
- Improving communication with people
- Better preparation
- Better planning and organizing
- Taking better care of self
- Seizing new opportunities
- Personal development
- Empowerment
That is a question Stephen R. Covey, author of 7 Habits of Highly Effective People asks at his seminars. What a powerful question. The usual responses are fascinating; how many of you would answer in a similar manner?
If you think about the most valuable resource you can have; it would almost certainly be "improved communication with people" (sales ability). Want improved relationships? How about more friends? I know, we all want more money. Some parents might want a resource to help with their kids. There are also some of us who are depressed. Some of us lack motivation. A group of us just doesn't believe in ourselves....Do any of these sound like you?
If so, then you must agree that improved communication would be the one ability you would like to do superbly well and consistently, to have a significant positive impact in your life. With all the power promised by communication...you would think that we would all be flocking to resources via books, training, coaching, etc.
Do you?
It amazes me that with all the value in communication we are so atrophied in that arena. A colleague of mine once commented, "Angel serenades his clients over the phone with his voice..." I took this as a complement, however; I couldn't say the same thing for him. Truth be told, I have worked on my voice...and I still do. If how well I live my life has to do with how I communicate with people then I'll definitely work the probabilities in my favor and work on all channels of communication consistently.
Now here's something few people ever think about. You communicate with yourself all day long. You talk to yourself, you convince yourself, you insult, provoke, congratulate, sell,... You are both the buyer and the seller. You try to sell yourself on working out, or the new diet, or taking care of important things. How good are you at selling yourself? Unfortunately, I've met few individuals who are aware, much less competent, at being able to make themselves do the things that they "know" they should do. Why is that? Again, because we have not consistently worked on our communication and selling skills. We don't know how to sell ourselves on anything...thus we are sold anything being peddled in our environment.
As you can see...I'm passionate about communication and its effect on every aspect of our lives.
-Angel Armendariz
7 Common Answers:
- Improving communication with people
- Better preparation
- Better planning and organizing
- Taking better care of self
- Seizing new opportunities
- Personal development
- Empowerment
That is a question Stephen R. Covey, author of 7 Habits of Highly Effective People asks at his seminars. What a powerful question. The usual responses are fascinating; how many of you would answer in a similar manner?
If you think about the most valuable resource you can have; it would almost certainly be "improved communication with people" (sales ability). Want improved relationships? How about more friends? I know, we all want more money. Some parents might want a resource to help with their kids. There are also some of us who are depressed. Some of us lack motivation. A group of us just doesn't believe in ourselves....Do any of these sound like you?
If so, then you must agree that improved communication would be the one ability you would like to do superbly well and consistently, to have a significant positive impact in your life. With all the power promised by communication...you would think that we would all be flocking to resources via books, training, coaching, etc.
Do you?
It amazes me that with all the value in communication we are so atrophied in that arena. A colleague of mine once commented, "Angel serenades his clients over the phone with his voice..." I took this as a complement, however; I couldn't say the same thing for him. Truth be told, I have worked on my voice...and I still do. If how well I live my life has to do with how I communicate with people then I'll definitely work the probabilities in my favor and work on all channels of communication consistently.
Now here's something few people ever think about. You communicate with yourself all day long. You talk to yourself, you convince yourself, you insult, provoke, congratulate, sell,... You are both the buyer and the seller. You try to sell yourself on working out, or the new diet, or taking care of important things. How good are you at selling yourself? Unfortunately, I've met few individuals who are aware, much less competent, at being able to make themselves do the things that they "know" they should do. Why is that? Again, because we have not consistently worked on our communication and selling skills. We don't know how to sell ourselves on anything...thus we are sold anything being peddled in our environment.
As you can see...I'm passionate about communication and its effect on every aspect of our lives.
-Angel Armendariz
Tuesday, August 7, 2007
Communication Universe - Are there Absolute Laws?
"Desire is possibility seeking expression, or function seeking performance."
- Wallace D. Wattles
In quantum physics scientists are in a race to find the "absolute" laws of existence. The presupposition is that "absolute" laws actually exist. We generally assume that there have to be absolute laws or ultimate truth. But, why do we think that? Maybe its a desire for a sense of certainty of some permanence to our lives. Nonetheless
I now ask the same question of Communication. In the broad category of Communication lets include all interpersonal forms of communication. Sales, marketing, casual persuasion, pick up strategies, essays, and public speaking. Would we be able to assume that these communication modes abide by "absolute" or "universal" laws? We would of course use something more fundamental to communication to describe this underlying template we suspect. Principles, are generally the equivalent to the quantum physicists "absolute" laws.
Acting is Sales?
Lets look at some principles. We'll first venture into Acting. Acting is all about communication...
James R. Alburger, acting and voice-over coach, gives this as the recipe for Selling the audience:
-Interrupt
-Engage
-educate
-offer
James, gives his students those for "principles" for capturing listeners attention. Hmmm...If i didn't know any better I'd say that those principles look eerily familiar to a sales pitch process. Or even a marketing pitch. Lets look at a famous sales pitch process. This is Neil Rackhams's Spin Selling formula:
-Situation
-Problem
-Implications
-Needs-Payoff
Courtship Ritual
Interesting...Could this apply online? Maria Veloso, a web copyrighting master, says yes. In Mitch Meyerson's book, Success Secrets of The Online Marketing Superstars, Maria Veloso describes a sales script meticulously made to move in the same linear format as the two examples above. She obviously gets the fact that the process is not about a "quickie"...she describes it quite intimately however, courtship like -"Seducing your Web visitor is like a dance, wherein you lead and they follow. You make a move, they respond accordingly, you take another step and they follow your lead in a seamless relay that ultimately leads to the sale." How's that for using the courtship analogy...
-Angel Armendariz
- Wallace D. Wattles
In quantum physics scientists are in a race to find the "absolute" laws of existence. The presupposition is that "absolute" laws actually exist. We generally assume that there have to be absolute laws or ultimate truth. But, why do we think that? Maybe its a desire for a sense of certainty of some permanence to our lives. Nonetheless
I now ask the same question of Communication. In the broad category of Communication lets include all interpersonal forms of communication. Sales, marketing, casual persuasion, pick up strategies, essays, and public speaking. Would we be able to assume that these communication modes abide by "absolute" or "universal" laws? We would of course use something more fundamental to communication to describe this underlying template we suspect. Principles, are generally the equivalent to the quantum physicists "absolute" laws.
Acting is Sales?
Lets look at some principles. We'll first venture into Acting. Acting is all about communication...
James R. Alburger, acting and voice-over coach, gives this as the recipe for Selling the audience:
-Interrupt
-Engage
-educate
-offer
James, gives his students those for "principles" for capturing listeners attention. Hmmm...If i didn't know any better I'd say that those principles look eerily familiar to a sales pitch process. Or even a marketing pitch. Lets look at a famous sales pitch process. This is Neil Rackhams's Spin Selling formula:
-Situation
-Problem
-Implications
-Needs-Payoff
Courtship Ritual
Interesting...Could this apply online? Maria Veloso, a web copyrighting master, says yes. In Mitch Meyerson's book, Success Secrets of The Online Marketing Superstars, Maria Veloso describes a sales script meticulously made to move in the same linear format as the two examples above. She obviously gets the fact that the process is not about a "quickie"...she describes it quite intimately however, courtship like -"Seducing your Web visitor is like a dance, wherein you lead and they follow. You make a move, they respond accordingly, you take another step and they follow your lead in a seamless relay that ultimately leads to the sale." How's that for using the courtship analogy...
-Angel Armendariz
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"We are all in Sales. Period." - Tom Peters