"Those who apply themselves too closely to little things often become incapable of great things." Francois de La Rochefoucauld

Tuesday, August 7, 2007

Communication Universe - Are there Absolute Laws?

"Desire is possibility seeking expression, or function seeking performance."
- Wallace D. Wattles

In quantum physics scientists are in a race to find the "absolute" laws of existence. The presupposition is that "absolute" laws actually exist. We generally assume that there have to be absolute laws or ultimate truth. But, why do we think that? Maybe its a desire for a sense of certainty of some permanence to our lives. Nonetheless

I now ask the same question of Communication. In the broad category of Communication lets include all interpersonal forms of communication. Sales, marketing, casual persuasion, pick up strategies, essays, and public speaking. Would we be able to assume that these communication modes abide by "absolute" or "universal" laws? We would of course use something more fundamental to communication to describe this underlying template we suspect. Principles, are generally the equivalent to the quantum physicists "absolute" laws.

Acting is Sales?

Lets look at some principles. We'll first venture into Acting. Acting is all about communication...
James R. Alburger, acting and voice-over coach, gives this as the recipe for Selling the audience:

-Interrupt
-Engage
-educate
-offer

James, gives his students those for "principles" for capturing listeners attention. Hmmm...If i didn't know any better I'd say that those principles look eerily familiar to a sales pitch process. Or even a marketing pitch. Lets look at a famous sales pitch process. This is Neil Rackhams's Spin Selling formula:

-Situation
-Problem
-Implications
-Needs-Payoff

Courtship Ritual

Interesting...Could this apply online? Maria Veloso, a web copyrighting master, says yes. In Mitch Meyerson's book, Success Secrets of The Online Marketing Superstars, Maria Veloso describes a sales script meticulously made to move in the same linear format as the two examples above. She obviously gets the fact that the process is not about a "quickie"...she describes it quite intimately however, courtship like -"Seducing your Web visitor is like a dance, wherein you lead and they follow. You make a move, they respond accordingly, you take another step and they follow your lead in a seamless relay that ultimately leads to the sale." How's that for using the courtship analogy...

-Angel Armendariz

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"We are all in Sales. Period." - Tom Peters